Ningbo Port created Brand 5F for Iron Ore Handling Business |
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| In this May, according to customer feedback on service quality, Ningbo Port Beilun Stock Limited Company did many amendments on conditions of shipboard, aisle, illumination and port traffic that won praises from shipping companies and consignors. It demonstrated that 5F branding activity for iron ore handling business produced substantial and good effects.
In this year, led by general brand 'Ningbo Ports', Ningbo Port Beilun Stock Limited Company also created its own brand First-class, Fast and Convenient, Fair, Favorable Mutually and Friendly. Coincidently, shape of the iron ore terminal looks like the letter. Considering customers¡¯ needs and company¡¯s present situation, the company strived to deepen content of; moreover, the company combined 5F with producing management and carried out dynamic management. In order to deliver quality service and timely service information, to advance reputation of iron ore business at Ningbo Port, the company set up a management system for customer data and a valuation system for service quality, carried out some measures to respond customers¡¯ complain and perfected social supervision system, and established information platform for communicating with customers.
Source: Press Release
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